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policies

Policies

CANCELLATIONS + NO SHOWS

We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% of the service booked. I look forward to our appointment together and have set aside special time for you! I have a strict 48 hour cancellation/rescheduling policy that I enforce to ensure both my and my client's time is respected. If you need to cancel or reschedule your appointment, please contact me directly via email. Should you cancel your appointment with less than 48 hours notice, a 50% cancellation fee will be applied to the card on file. If you cancel within 24 hours, 100% of the service booked will be charged to the card on file. If you no show your appointment, the card on file will be charged 100% of the service booked.
I understand life happens and there may be things that are beyond our control. Open communication is key!

RUNNING LATE

I understand that sometimes we can not control traffic, getting kids out of the house on time or your coffee shop taking a bit longer on your order. When we schedule an appointment I make sure to book a 15 minute buffer because I know things happen. If you are running any later than 15 minutes we may need to adjust to a smaller service in order for me to run on time for my other appointments. If you run later than 15 minutes a late fee will be applied to your service total.
 

SERVICE ADJUSTMENTS

I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and I'm happy to correct the issue with no additional charge.

REFUNDS

Refunds are not offered on services provided. I am more than happy to adjust services at no cost if notified within the time frame listed above. If you are a new client, paid the booking deposit, and need to cancel outside of the 48hr window, a full refund will be automatically be given.

Location

E-Mail: connect@curatedthesalon.com

Hours:

Mon - Fri  8am-1:30pm

CURATED. the salon

4301 S Meridian, ste c, studio 8

Puyallup, WA 98373

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