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Salon Ish
107 W Stewart
Puyallup, WA 98371
policies
Policies
cancellations + no shows
In order to continue providing the best possible scheduling options for my guests, I require 48 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 48 hours notice, a 50% cancellation fee will be applied to the card on file. If you cancel within 24 hours, 100% of the service booked will be charged to the card on file. If you no show your appointment, the card on file will be charged 100% of the service booked.
I understand life happens and there may be things that are beyond our control. Open communication is key!
running late
I understand that sometimes we can not control traffic, getting kids out of the house on time or your coffee shop taking a bit longer on your order. When we schedule an appointment I make sure to book a 15 minute buffer because I know things happen. If you are running any later than 15 minutes we may need to adjust to a smaller service in order for me to run on time for my other appointments. If you run later than 15 minutes a late fee will be applied to your service total.
service adjustments
I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and I'm happy to correct the issue with no additional charge.
refunds
Refunds are not offered on services. I am more than happy to adjust services at no cost if notified within the time frame listed above.
child safety
For the comfort of all of our guests' and enjoyment of your experience, children are only permitted in the salon when receiving a service. For safety reasons and insurance purposes, no children under the age of 12 may accompany you while you are enjoying a service. Salon Ish does not have the facilities to care for children and cannot assure their safety in a professional, relaxing environment. Thank you for understanding as we ensure the relaxation of you and all guests' at Salon Ish.
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