Mon - Thurs 10-5
107 W Stewart
Puyallup, WA 98371
cancellations + no shows
In order to continue providing the best possible scheduling options for my guests, I require 48 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 48 hours notice, a 50% cancellation fee will be applied to the card on file. If you cancel within 24 hours, 100% of the service booked will be charged to the card on file. If you no show your appointment, the card on file will be charged 100% of the service booked.
I understand life happens and there may be things that are beyond our control. Open communication is key!
I understand that sometimes we can not control traffic, getting kids out of the house on time or your coffee shop taking a bit longer on your order. When we schedule an appointment I make sure to book a 15 minute buffer because I know things happen. If you are running any later than 15 minutes we may need to adjust to a smaller service in order for me to run on time for my other appointments. If you run later than 15 minutes a late fee will be applied to your service total.
I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and I'm happy to correct the issue with no additional charge.
Refunds are not offered on services. I am more than happy to adjust services at no cost if notified within the time frame listed above.